Do you have questions ? We got the answers!

Welcome to SA Tech Help' Virtually South Africa's one-stop ""free tech support"" on electronics, computers & internet, home and garden & more. Before you ask a question, please make sure to search for a similar question. You can search for questions by their title or tags. Please avoid holding debates in your answers as they tend to dilute the quality of the forum. For brief discussion, or to thank someone for their answer, please post comments, not answers. Thank you for choosing SA-Tech Help.

cANON MG5740

Solved 1 Answers 580 Views Canon Pixma MG5740
How do I reset the MG5740 printer which must have been made in South Africa. If it goes into service mode (5 pushes) it won't respond on the computer. If you do four pushes of the resume button it goes into service mode according to the computer but won't respond to all service tools (error 006).

1 Answer

Best answer
Hi. This Canon Pixma MG model does not prove to have compatible service tool and error 006 (by the service tool) will also indicate an unsupported model. In which case you will need a different service/reset alternative. Ok, I am finding the one here which is said to support all members of the Canon Pixma MG (which should include the MG5740). The steps to be followed after accessing the Service Mode and essentially the same as these here Taking it to your nearest Canon center being the last resort.

Signature: I (as a co-founder of this site) have offered online support since 2014 but have now (as of Oct 2016) given up my shareholding and am now with

answered Apr 9, 2016 by Kervin Genius
commented Apr 9, 2016 by RSHUMBAZW
If you happen to know of any alternative way of resetting it please assist.
Thank you for replying.
commented Apr 9, 2016 by Kervin Genius
I have updated my answer with a link to another service tool that might just work for you.
commented Apr 9, 2016 by RSHUMBAZW
Thank you for your quick response. I have tried that tool but it still pops the error code 006.
commented Apr 9, 2016 by Kervin Genius
Understood :( Only do note that error 006 will also indicate an improper followed procedure. I am trying to further look into this and hope to post back any valued findings.

Hot News (SASSA card expiring December 2017).

SASSA wish to put it on record that no beneficiary of social grants will be affected by this expiry date. SASSA is in a planning phase regarding the future payment of social grants once the contract with the current service provider CPS (Cash Paymaster Services) comes to an end in March 2018. As soon as final plans are in place beneficiaries will be informed about the updating process later on in the year. So there no need to run for a renewal. See SASSA payment cycle for December 2017 HERE.

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.


If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.


If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

Mobile Phone Replacement Parts

We have a dedicated subdomain here that offers replacement LCDs, digitizers and related parts for your smartphone & tablets. If you do not find the part you want there, submit a question here and we will advise as to how else you may find help.

Other Replacement Parts

Simple post your Question HERE We'll then help you find new/used replacement parts for your appliance around South Africa or abroad for free.