Do you have questions ? We got the answers!

Welcome to SA Tech Help' Virtually South Africa's one-stop ""free tech support"" on electronics, computers & internet, home and garden & more. Before you ask a question, please make sure to search for a similar question. You can search for questions by their title or tags. Please avoid holding debates in your answers as they tend to dilute the quality of the forum. For brief discussion, or to thank someone for their answer, please post comments, not answers. Thank you for choosing SA-Tech Help.

How to flash or download the Mobicel Onyx firmware or ROM

Solved 1 Answers 8237 Views Mobicel Onyx
It is just hanging on the boot logo and will proceed not further. I have tried hard resetting but no go. How do I re-flash the firmware afresh. I expect this should be able to resolve the issue if it is indeed a firmware issue.

1 Answer

Best answer

Hey Maartjie - Follow the below steps to try and flash/download the Mobicel Onyx's firmware or ROM afresh it attempt to remedy the boot loop.

  1. First download and extract the Mobicel Onyx's firmware or ROM from [ROM Download].
  2. Also download and install/extract the following: SP Flash Tool
  3. Install the MediaTek Preloader USB VCOM drivers as per the tutorial here
  4. Launch the SP Tool from the extracted folder
  5. Click on the Download tab
  6. Click 'Scatter-Loading' > browse to and locate the scatter file from your extracted firmware files
  7. Connect the Mobicel Onyx to the computer via a compatible USB cable without the battery
  8. Then click on the Download/Start button and then install the battery so computer can detect and connect to its system
  9. The flashing process should then start with progress bars and you should get a green cycle with a white tick and the text 'Download OK' when the flashing is completed. At which stage you can safely disconnect the your Mobicel Onyx device and power it on for a re-setup.

NOTE: We can flash the device for you remotely (over the internet) for R100 If you are not comfortable flashing the device yourself. Read more  here

Signature: I (as a co-founder of this site) have offered online support since 2014 but have now (as of Oct 2016) given up my shareholding and am now with http://www.saroms.co.za

answered May 9, 2016 by Kervin Genius
1Comments
commented May 10 by faheembrown
invalid imei after flashing the rom what shud i do

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.

OPTION 1: REMOTE/ONLINE-BASED RELOADING

If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.

OPTION 2: SERVICE CENTER-BASED RELOADING

If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

Mobile Phone Replacement Parts

We have a dedicated subdomain here that offers replacement LCDs, digitizers and related parts for your smartphone & tablets. If you do not find the part you want there, submit a question here and we will advise as to how else you may find help.

Other Replacement Parts

Simple post your Question HERE We'll then help you find new/used replacement parts for your appliance around South Africa or abroad for free.
...