How to hard reset AG Hashtag

Solved 1 Answers 376 Views AG Hashtag

1 Answer

Best answer

HI'

  1. Turn it off or remove the battery if frozen
  2. Press and hold the Volume button plus the Power button at the same time
  3. Release both buttons when you see the Recovery mode
  4. Use the volume buttons scroll through the recovery manu and use the power key to confirm selection
  5. Scroll down to 'Wipe data/factory reset' and press the power button
  6. Scroll down to 'Yes---delete all use data'.
  7. Wait until you see complete.
  8. Scroll up to Reboot now and press the power button.

You will comment below for further assistance.

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answered Jun 17, 2016 by Thom Guru
6Comments
commented Jul 5, 2016 by Kervin Genius
OK - it sounds like you have a firmware issue. I you have Whatsapp and are able to download a file that is about 400MB, then I would try and walk you through the flashing steps.
commented Jul 5, 2016 by feroza
can you email me the link as to where I can download the firmware issue... once downloaded will let you know.
commented Jul 5, 2016 by Kervin Genius
I emailed the link
commented Dec 6, 2016 by PrudyB
I have pressed the volume and power button together and it opened Factory mode not recovery mode and I believe its not the same thing because there is no wipe data option.
commented Dec 6, 2016 by PrudyB
Hi Thom, my phone is working, thank you so much. Prudy.
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