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How to reload a firmware or ROM onto the Mobicel Vivo singel/dual SIM

Solved 1 Answers 2215 Views Mobicel Vivo
You may need to reload the firmware into your Mobicel Vivo if you have a boot loop, no boot, clear a lost or forgotten password and the likes.

1 Answer

Best answer
  1. Download and extract the SP Flash Tool from here.
  2. Order > Download and extract the Mobicel Vivo ROM or firmware from [here]
  3. Install the Mediatek VCOM drivers as per the tutorial here
  4. Launch the SP Flash Tool
  5. Click on 'Scatter loading' > browse through to extracted Mobicel Vivo ROM folder > and double click to load the .txt scatter file onto the SP Tool
  6. Remove the check mark next to 'preloader'
  7. Click on the Format tab > Auto format flash > Format flash (Except bootloader) > click Start > turn off the Vivo and connect it via USB cable.
  8. You should so get a 'Format OK' message > Disconnect the phone
  9. Click the Download tab > click Download with a green arrow
  10. Connect the Mobicel Vivo to the computer via USB cable while off again. The download should take a bot longer - perhaps 10min. You get a Download OK message
  11. At you which stage you can disconnect the Mobicel Vivo and power is on and observe.

NOTE: We can flash the device for you remotely (over the internet) for R100 If you are not comfortable flashing the device yourself. Read more  here

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answered Jun 30, 2016 by Kervin Genius
commented Nov 6, 2016 by Kervin Genius
Ohk - looking into the error code
commented Nov 6, 2016 by bradmayor
used the wiko rom and it worked
commented Nov 6, 2016 by Kervin Genius
Hmmmm - yes the Mobicel stock was added recently. You could copy the 'system' file from the Mobicel stock ROM folder and temporally replace the Wiko 'system' file with it and try flashing Wiko ROM pack again. If all goes well, then you should have the Mobicel Vivo logos again instead of Wiko Lenny. Yes the logos & startup animations are in the 'System' file.
commented Dec 1, 2016 by bradmayor
Hi kervin the phone came back the client cant check their balance as the phone registers that there are two sims when theres actually one have you gotten the mobicel stock rom fixed ?
commented Dec 1, 2016 by Kervin Genius
Sorry we have a tested file for the Mobicel Vivo Single SIM as well. I will email you the link now.

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Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.


If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.


If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

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