Do you have South African tech questions ? We have free answers!

Before you ask a question, please make sure to search for a similar question. You can search for questions by their title or tags.

retrieve password

Solved 1 Answers 77 Views Mobicel Vivo
Mobicel vivo

1 Answer

Best answer
  1. Turn the Mobicel VIVO off
  2. Press and hold both Volume down and the Power button until you see a triangle with an exclamation mark
  3. Then click the Volume Up to display the recovery menu
  4. Scroll down to Wipe data/factory reset using the Volume down key
  5. Confirm the selection using the power button.
  6. Scroll down to Yes - delete all user data
  7. Confirm with the power button
  8. Wait until the Wiping is completed
  9. Click the power button to reboot
  10. Let us know if further assistance is needed.

Signature: Feel free to request further assistance or provide more information using the reply button below

answered Oct 20, 2016 by ishaq_sagar4u (Contributor)
1Comments
commented Oct 20, 2016 by Thom Guru

Hello. Before you follow the instructions on the link above make sure you know the Google account username and password currently synced with the phone or you might need to flash the phone.

Welcome to SA Tech Help' Virtually South Africa's one-stop free tech support on electronics, computers & internet, home and garden & more.

SASSA Next Payment Date

(@ATM’s and SASSA merchants)

01 March 2017

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.

OPTION 1: REMOTE/ONLINE-BASED RELOADING

If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.

OPTION 2: SERVICE CENTER-BASED RELOADING

If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

Mobile Phone Replacement Parts

We have a dedicated subdomain here that offers replacement LCDs, digitizers and related parts for your smartphone & tablets. If you do not find the part you want there, submit a question here and we will advise as to how else you may find help.

Other Replacement Parts

Simple post your Question HERE We'll then help you find new/used replacement parts for your appliance around South Africa or abroad for free.
...