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AG Chrome Selfie's commonly reported problem(s) - review

Solved Featured 1 Answers 1008 Views AG Chrome Selfie

AG Chrome Selfie's recovery menu bug (Serious issue)
The AG Chrome Selfie has been found, by some over 5 users, to have no option to delete cache or data from the Android System Recovery menu as all Android devices should. After selecting 'Wipe data/factory reset' or 'Wipe cache partition', there is no 'Yes----delete all user data' option. This means that one cannot recover their the AG Chrome Selfie in the case of a forgotten pattern or screen lock PIN or in the event that user data and apps get corrupt, resulting in the device not booting properly. AG Mobile confines firmware reloading to their workshops and this means that one can simply flash in a firmware instead either. Scroll to the answer section below to learn of your option

1 Answer

Best answer
This is by far a serious issue that is sufficient to have AG Mobile recalling all affected AG Chrome Selfie units. The only available option for you at the moment is to take the AG Chrome device via your retailer (e.g Pep Store) who will then have it sent to one of AG Mobile's workshops for service. You can alternatively contact AG Mobile's customer care directly by phone at 0861 24 33 33 and have it sent to them your self.

Signature: I (as a co-founder of this site) have offered online support since 2014 but have now (as of Oct 2016) given up my shareholding and am now with http://www.saroms.co.za

answered Jan 3, 2016 by Kervin Genius

Hot News (SASSA card expiring December 2017).

SASSA wish to put it on record that no beneficiary of social grants will be affected by this expiry date. SASSA is in a planning phase regarding the future payment of social grants once the contract with the current service provider CPS (Cash Paymaster Services) comes to an end in March 2018. As soon as final plans are in place beneficiaries will be informed about the updating process later on in the year. So there no need to run for a renewal. See SASSA payment cycle for December 2017 HERE.

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.

OPTION 1: REMOTE/ONLINE-BASED RELOADING

If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.

OPTION 2: SERVICE CENTER-BASED RELOADING

If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

Mobile Phone Replacement Parts

We have a dedicated subdomain here that offers replacement LCDs, digitizers and related parts for your smartphone & tablets. If you do not find the part you want there, submit a question here and we will advise as to how else you may find help.

Other Replacement Parts

Simple post your Question HERE We'll then help you find new/used replacement parts for your appliance around South Africa or abroad for free.
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