Hi. Do the following to reset your AG Zoom to it factory defaults and consequently have the lost or forgotten screen-lock.
- Press and hold both the Power Button and the Volume Up - Keep the two help down until you access a screen wit the text 'Recovery mode'
- You should also get a recovery options there with
- Using the Volume Down key, navigate to 'Wipe data/factory reset'
- Short press the Power/Volume Up key to confirm selection
- Navigate to 'Yes---delete all use data' using the Volume Down key again, and confirm selection by short pressing the the Power/Volume key
- Let the wiping complete and short press the Power/Volume Up key to 'Reboot now'
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