New questions often answered in 5 minutes
Virtually South Africa's one-stop free tech support on electronics, computers & internet, home and garden & more.Get answers to your Questions related to top products and vehicles for free. We have experienced online tech expects waiting to help you 24/7

how to open my mobicel when I forget my partten and password

Solved 1 Answers 2938 Views Mobicel Retro
I forgotten my partten and password.  IMEI : 355807060271011
commented by User
i can help u sort it out for free,if it works and ur phone got stolen the weekend and cant get anotha till my contract is finished.if u have an old or broken one nd not using it can u maybe donate it to me.i will even try nd give u something.
anyways 1)switch ur phone off.2|)now hold volume up and press power button at the same time.dont let go off volume button.then release buttons when phone comes on.3)itll display an android picture and there will be writing.4)with volume - button scroll down to wipe and factory reset.5)with pwr button select it.itl then go to screen with a few no lines and one yes line.6)agn with v- scroll to the yes line,and select with pwr button.7)itl do its thing for few seconds then screen will come up with words reboot at top of it with pwr button.8)phone will restart.let it take its time.and ur phone should be fixed.if still not.just email me at   if u need anything else,i can fix many problems like these and even google id etc u can also ask.thanx

1 Answer

Best answer

Hi. What is the model name of your Mobicel device. The model name is located on the same white sticker you copied the IMEI number from and it should be something like: Mobicel Metro 2, Mobicel Retro, Mobicel Zoom, etc. Kindly comment below with this piece of info and we will try and assist further. If this is the Mobicel Retro, then refer to the steps here

answered by Genius

Thank you for choosing SA Tech Help Q2A If you are not satisfied with this solution' kindly use the reply/comment button below to request further assistance' You might want to add more info to support your question if necessary. Please NOTE: That SA Tech Help is not officially attached or connected to any company or organisation for which we offer support for.

asked Apr 20, 2016 in Mobicel by anonymous
recategorized Apr 20, 2016 by
how to unlock screen patern on mobicel metro
commented by User
mobicel touch the world
commented by Genius
It this a tablet or smartphone?

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.


If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.


If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

Mobile Phone Replacement Parts

We have a dedicated subdomain here that offers replacement LCDs, digitizers and related parts for your smartphone & tablets. If you do not find the part you want there, submit a question here and we will advise as to how else you may find help.

Other Replacement Parts

Simple post your Question HERE We'll then help you find new/used replacement parts for your appliance around South Africa or abroad for free.

Are you a phone doctor?

We have a deal for you!!! 1. Post 3 hard reset instructions and get 1 ROM/Firmware. 2. Post 2 Firmware flashing instructions and Get 1 ROM/Firmware. Please avoid duplicates. Instructions must be only for the following brands. 1. Mobicel 2. Mobiwire 3. Boost mobile 4. Citrus 5. Clicktab 6. Dunns mobile 7. Fondiversal 8. Hurricane 9.Vodafone 10. Mint 11. Premio 12. Gtel 13.Sinotec 14. Telefunken You can send these instructions by whatsapp +27659609200 or email: or post them directly using the ask button. NOTE: We do not allow copying content from other website.

How to post a tutorials?

Say for example you have discovered a solution to the most common tech problem. Simple Click/touch the "Ask a Question" button on top of your current page, post the question and Answer it See example HERE . Users are now allowed to answer their own question. Having a problem posting and answering you own question? Kindly feedback US. We do not allow anyone to copy content from other websites Read our Terms and Conditions to get clear picture.