Support Limitations

Do you have South African tech questions ? We have free answers!

For 'Christian religious' reasons, we will not be able offer tech support for the following products and service either wholly or in part

  • Music Download
  • Movies (Virtually all movies related questions)
  • Games (certain games or gaming consoles related questions)
  • TV (certain TV related questions)
  • Facebook ( Facebook related questions - like uploading photos & videos)
  • Blue-Ray
  • DSTV/Top TV (Almost all satellite or cable broadcasting related questions)
  • SABC (Certain SABC related question)
  • Hacking
  • Applications (certain apps and programs of any OS platform)
  • Video Streaming services like Netflix, Roku, and similar services (support for YouTube will be in part)
  • DVD Players (certain DVD Players related questions)

If we at any time link you to this page, then you should take it that your particular question falls under such as we are unable to offer support for even if your question's focus is not explicit from the list above. This list is subject to extension as often as need shall be deemed necessary.

Software Reloading

We offer software reloading to both smart phones, tablets and selected feature phone with corrupted firmware (freezing or hanging on the logo or malfunctions during use - or if infected by virus, malware or adware), forgotten security credentials like Privacy Protection Password, Last synced Google Account and Lock codes. From as little as R100.


If you have access to a computer with internet, we can reload the software for you remotely. Payment should be made prior to the software rework. NB. Please go through the below requirements You need to be willing to pay the R100 into an account we provide You need to have access to a computer Your computer need to have access to the internet for remote connection and download of necessary files Payment to be made before hand For assistance with resetting lost or forgotten locks, we will need you to provide us with the device's IMEI as well If you meet the above terms, then please Contact Us to book a remote flashing. Please include the model of your your phone and the reason for flashing need. We can also provide you with our Whatsapp number if you can access that from another phone.


If you do not have access to a computer, we could send our courier to come and collect the phone/tablet from you at an extra fee - we then reload the software and send it back to you. We will need the shipping fee of about R150 paid in as a down payment. If you are OK with the above, then please Contact Us to book a service-center based flashing. Please include the model of your phone and the reason for flashing need.

Mobile Phone Replacement Parts

We have a dedicated subdomain here that offers replacement LCDs, digitizers and related parts for your smartphone & tablets. If you do not find the part you want there, submit a question here and we will advise as to how else you may find help.

Other Replacement Parts

Simple post your Question HERE We'll then help you find new/used replacement parts for your appliance around South Africa or abroad for free.