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Hi. Start here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa and if that fails, hard reset your Samsung Galaxy J100 (J1). To hard reset the Samsung Galaxy J1 follow the below steps (the reset will also clear a lost or forgotten screen lock like pattern, pin or password).

  1. Press and hold the Power + Vol Up + Home
  2. Release when you see the Samsung Logo (or Android robot image screen)
  3. Short press the power the Power key to display the recovery menu
  4. Scroll down with Vol- to 'Wipe data/factory reset'
  5. Short press Power
  6. Scroll down with Vol- to 'Yes---delete all user data'
  7. Short press Power
  8. Short press Power when the wiping is completed.
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