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in AG Chrome Ultra
+1 vote
hy my name is Tshepo, my AG Chrome ultra takes time to switch on, it shows a white screen written AG Mobile powered by android for about 10 to 15 minutes then comes on but after it switches itself off again, what can i do?

1 Answer

by (Genius) (10.4m points)
0 votes
Hi. Please try the hard reset steps here and kindly feedback.
by (User) (100 points)
it is still doing the same thing, could this be because it needs a software upgrade ?
by (Genius) (10.4m points)
Hi. Yes sadly - a firmware/software reload proves necessary. You will therefore have to turn it in either via Pep or contact AG Mobile support directly particularly if you are still under warranty. Otherwise, you could also open it up and lookup the ID of it system board. With that on hand, we may be able to have luck locating its firmware online - especially if you are out of warranty.
by (Genius) (21.1m points)
We now have access to this Firmware please see
Please note that you will need a computer to flash the phone' if you don't have access to a computer please go here

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