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How to reinstall Android system on Mobicell Metro 2?

in Mobicel Metro 2
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When I look at Apps on the phone, under Android System it shows zero bytes. I assume the operating system has been wiped. It is Android v 4.4.2. How can I reinstall it or should I take it to the dealer and get them to send it in as it is still under. guarantee. I believe it takes 4-6 weeks which is a long time to be without a phone.

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by (Genius) (10.4m points)
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Hi. While it would be possible for you to reload the system/software/firmware by your self, we sadly have not access to the Mobicel Metro 2's firmware/ROM pack. Do see the the one here http://www.4shared.com/rar/WMQ9L9L6ba/Mobicel_Retro_II.html (though it is titled Retro II - you will need to download, extract it and check. If you have a friend who owns the same model, then you could take a ROM backup as per the steps here and use that on your Mobicel Metro 2. Otherwise, taking it in under warranty will be the only best option you have.

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