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how do i recover my password screen

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by (Genius) (10.4m points)
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Hi. To clear a lost or forgotten screen lock password, a hard reset is necessary. Refer here http://satechhelp.co.za/4971/Common-Hard-Reset-Steps-Android-Powered-Devices or comment below with your device's model number as seen on the white sticker under the battery.
by (Genius) (21.7m points)
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That defers from phone model to model.

  •  Some phones requires a simple hard reset using a combinations of buttons to get into recovery mode where factory data reset can be performed.
  • Some requires a master reset code
  • Some requires flashing the phone's firmware using a certain tool and or software.

Please comment your phone model number below so we can be able to batter assist you.

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