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Unauthorised downloads

in Phones and Tablets
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My E1 tablet keeps downloading apps without my consent, my browser keeps on opening unrequested sites and I continually get pop up ads while I'm using it and then downloads it without consent. Have tried a a hard reboot a few times as well as an anti virus, nothing works. Any suggestions?

1 Answer

by (Genius) (10.4m points)
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Hi. A firmware or main software reload had been the only proven remedy of the described misfortune at the moment. We will try and lookup the model's firmware pack and update this answer. If we are unsuccessfull, then you ma  need to open the back cover and note down the E1's board ID and CPU type and reply with that here.
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Hi,

Thanks for the response.
Model number: Motion E1.1
Android version: 4.4.2
Build number: ALPS.KK1.MP6.V1
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by (Genius) (10.4m points)
Hi. While E1.1 may be written outside, E11 may be display on the system menu under Settings > About tablet > ... Please kindly confirm if you see E1.1 or E11 there.

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