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mobicel internet connection

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hi.my phone has network problems i even find it hard to connect wifi and i keep on receiving annoying ads

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by (Genius) (10.4m points)
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Hey Tebogo. The below defines your possible situation and expected course of action

  1. If this is a Mobicel Cherry, the this issue  is common on that model and you could try a hard reset
  2. If you totally do not have mobile signal, the you may have an IMEI issue requiring repairs
  3. As for the unpleasant ads, the device may be infected with a adware/malware that has been common on Android device. If it is a Mobicel, then there fortunately a firmware recently posted you could use to sort the issue(s) out. Let us know.
asked Apr 30, 2016 in Networking by anonymous mobicel vivo wont connect wants wifi

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