Welcome SA Tech Help.

Sinotec tablet screen locked

in Other "please specify"
0 votes
Sinotec Model M1015

My Sinotec tablet screen stays locked and then go off after about 5 seconds. I have tried all the answers given on this problem, hard reset, hole reset and also keeping in the volume button together with the power button.  it goes up to the sinotec sign, goes on but is still locked.

Please help?


1 Answer

by (Genius) (10.4m points)
selected by
0 votes
Best answer

Hi. The foregoing defines your possible situation:

  1. If the tablet turns back on after shutting off at the locked screen, then you likely have a corrupt firmware that will require a software reload.
  2. If on the other hand, it shuts off and remains off until you turn it back on, then you will likely be looking a possibly bad battery or related circuitry. You can test this by trying to power the tablet up without SIM cards. If it stays up longer, that when with SIMs, the you most likely have a bad battery (or power management IC)
  3. Consider taking advantage of in-warranty service if you are still withing the stipulated period to avail free service should that be necessary in the end.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.