0 like 0 dislike
in AG Mobile by
Now I can't open the phone , please help.

1 Answer

0 like 0 dislike
by Guru (1,506,310 points)
edited by
Hey Clive, you will have to hard reset the device if it should be that you never associated a Google account with the Selfie. Let us know if you do not mind hard resetting it so we may assist with the procedure. Otherwise, see http://satechhelp.co.za/13298/Flash-Download-Firmware-Ag-Chrome-Selfie
by User (100 points)
0 0
hi superuser genius, the symbol that you are talking about does not appear completely on my phone (AG chrome selfie). in actual fact, the touch pad is completely disabled when entering the recovery mode. the only keys that I can press are the volume up/down and the power button. any other way that I can maybe get the to the "Yes" option? because the only options that I have is/are 5 "No"
by Genius (34,214,640 points)
0 0
Hey Predominant, it has sadly been noted that some if not all AG Chrome Selfie devices have a recovery mode bug of a missing "Yes---delete all user data" option. What is to be done is to either load a custom recovery (in the place of the stock) or reset the device using .zip updates flashed from the SD card or a computer program. We can Chat Live sometime when you are available online toward resolving this ;)

12,772 questions

11,846 answers


8,722 users

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge.