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by (Genius) (10.4m points)
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Hi. Please let me know if you are online and I will try a walk you through some troubleshooting here http://livechat.satechhelp.co.za/ Otherwise:

  1. You will likely have a corrupt firmware
  2. And/or damage IMEI requiring a repair
  3. If you are still under warranty, then you may need to contact your retailer
  4. While there exist a DIY fix for a damaged IMEI, a full firmware reload may need you to depend on service centers.

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