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I forgot my password for my Smartab I've tried the factory rest method but that's not working either. What else can I do ?

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Hi. To clear a lost or forgotten screenlock pattern on the SmartTab SRF77, follow the hard reset tutorial below:

  1. Make sure the tablet is powered OFF. You can double check this by quick - pressing the power button to see if the tablet is still powered on.  
  2. Press and HOLD the [VOL+] button and then the [POWER] button and hold them together for approximately 8 full seconds. Release both buttons when the Smartab logo shows on the screen. Wait for the “Android Dead Bot Screen” to show
  3. When this screen shows, press and HOLD the[POWER] button and then the [VOL+] button together quickly and release both buttons.  At this point the “Android system recovery” screen will show on the tablet:
  4. Use the [VOLUME] buttons to scroll through the selections. Scroll to option "wipe data/factory reset" then press the [POWER] button to confirm the selection. Wait until the confirmation screen shows:
  5. Use the [VOLUME]buttons to scroll to "Yes --delete all user data", then press the [POWER] button to confirm the selection. Wait forthe "Android System recovery utility" screen to show:
  6. With 'Reboot now'selected, short press the [POWER] button to restart the SmartTab SRF77.
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