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by (Genius) (10.4m points)
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Hi. This here http://satechhelp.co.za/9877/Return-Mobicel-Phone-Tablet-Firmware-Flashing may be the best recourse for you as it seems the Mobicel Vivo had FRP (Factory Reset Protection) activated. The email address requested it the primary email address the was sync'ed with it prior to the reset. Do also try your local phone repairs shops.

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