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my android doesn't allow calls

in AG Chrome Ultra
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my ag ultra does not allow to make calls or check balances if people call me it displays wrong id and i can't buy bundles either

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by (Genius) (10.4m points)
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Hi. Start off by testing the same SIM on a different phone if you had not done so. If the same issue occurs of a different phone, then you will need to phone your network service provider's customer service. If not, then on you AG Chrome Ultra, navigate to Settings > Apps > All > Phone or Dialer > Clear data > Ok ... and then reboot your phone and retry performing the said tasks and observe. Do let us know by replying below if further help should be needed.
asked May 9, 2016 in AG Chrome Ultra by nomnikelo my Android is frozen it wont allow calls

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