Question

How do I factory reset my Telefunken Tel9Q Wifi Tab?  

My son created a pattern password and he doesn't remember it.  I also don't remember any details on the gmail account I created for him.  Everywhere I just get info on the 7" Tab but nothing on the 9" Tab.

Please help me...

Answer 1

Hello' 

1. Draw a wrong pattern for five times,
2. Wait for the 30 seconds count down.
3. Touch 'FORGOT PATTERN' and log in to your google account.
   Doing this will reset the pattern lock without losing your personal data.

If the device was never linked to a google account' then your only one choice is to hard reset, see follow the instructions here http://www.satechhelp.co.za/4971/Common-Hard-Reset-Steps-Android-Powered-Devices you will kindly feedback us the results.

Comments

Hi. Have you attempted the 7" reset steps with no go? We can be happy to walk you through here http://livechat.satechhelp.co.za/