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an error message "UNFORTUNATELY, PHONE HAS STOPPED", But it still downloads Apps, and when i switch off the WiFi it automatically switches back on again. How do I fix this?

1 Answer

by (Genius) (21.6m points)
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Hello' Donne, Backup and reset your mobicel retro to factory default fix these bugs.
Go to Settings > Backup & reset > Check backup my data > Check Automatic restore > Touch data reset > Touch reset phone > Touch ok. Kindly feedback the results. Goodluck!
by (Genius) (10.4m points)
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Hi. Sorry for the delayed reply. You may need to flash a new ROM if you have access to a PC. Kindly reply below and we cal try alternative. Otherwise, follow the steps here http://www.satechhelp.co.za/2157/Reset-Mobicel-Retro-Factory-Default and on step 5, choose 'Wipe cache partition' instead.

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