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by Genius (34,235,140 points)
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Hi. You need to press and hold the power button for 5 to 10 seconds to force reboot. If that does not help, then you will need to try a reset. Flashing a new firmware pack is the last resort.
by Genius (55,165,340 points)
There is also a reset button (pin hole), either at the back of the tablet or below the power button. You will let us know if further assistance will be needed.

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