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Have you tried a hard reset http://www.satechhelp.co.za/2910/Hard-Rest-Mtn-Steppa-2-5982c3?show=2910#q2910 If that did not fix, you will then need to flash the firmware to fix. Please see this: http://satechhelp.co.za/14642/Flash-Rom-Image-File-Mtn-Steppa-2-5982c3

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