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My phone is freezed what do I do?

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by Genius (34,214,640 points)
Hey Andrew, try and do the following:

- Press and hold the power button for 8-10 seconds and observe.

- If the freezing persist, then go onto the Recovery Menu as per the tutorial here http://www.satechhelp.co.za/index.php?qa=1289&qa_1=hi-my-son-forgot-his-pattern-lock-for-his-ag-chrome-selfie&show=1289#q1289 and selct 'Wipe Cache Partition" instead of "Wipe data/factory reset" on step 4.

- If the issue persist still, the start over and "Wipe data/factory reset"

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