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by Genius (34,214,640 points)
Hey Jane - First, make sure you do not have Silent mode set on (if you are getting incoming calls alert, then you obviously do not have the Silent mode active). Secondly, try launching the Messaging app > tap the Menu/Options button looking something like this [=] > tap Settings > scroll down and tap Select ringtone > then choose anything aside of Silent and tap Ok. let us know if you still have issues.

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