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telc-73giq is stuck on the android logo

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My android telc-73giq tab is stuck on the android logo ,  it can't switch off and I've tried the hard reset but all it does is turn my tab off and nothing else happens .. I've also tried the small reset buttom hole thing that requires a needle to push and still nothing besides the logo ... Is there something else that I can do ?

1 Answer

by (Genius) (10.4m points)
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A firmware reload is necessary at this stage. It is only that we have yet to gain access to the Telc-73giq firmware. If you knew a friend who owns the same model, you could attempt a backup and flashing.

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