Hey Victor, you must have gotten a clueless rep. All you have to do is to go to the Police station and obtain an affidavit that attest that that is your phone which was lost and now found. That you recently requested that its IMEI be barred/blacklisted. You will then have to fax that to Vodacom of course after speaking to another rep who should be able to lay down all these matters properly and in order.