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by Genius (34,234,940 points)
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Hey Mervin -  

Resetting a Privacy Protection Password requires a firmware or main system software reload. A generic tutorial is posted here http://www.satechhelp.co.za/1612/Enter-Privacy-Protection-Password-Unlock-Solution
by Genius (34,234,940 points)
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To get started, turn your Mobicel Metro 2 off and then proceed to press and hold both the Power button and the Volume Up button until it powers up.

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