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I do not know my password for Alcatel One Touch pixi

in Alcatel
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children were playing with my cell then they block pattern and now my phone wants Google password and username and I forgot it.

1 Answer

by (Genius) (10.4m points)
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Best answer
Hi Nqbile - You only have the option of hard resetting your Alcatel One Touch PIXI at this stage sadly. To perform the hard reset, follow the tutorial here http://www.satechhelp.co.za/index.php?qa=389&qa_1=alcatel-ot-4007x-hard-reset-w - the pattern together with all your applications, contacts, messages and photos stored on the internal phone memory will be deleted. But you will regain access to your phone and have a chance to reset it up and use it as normal.

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