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Model: ONYX

IMEI: 351753071005580

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by Master (702,000 points)
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Best answer

My guy charge you phone up to 100% and
Try the following

  1. Press volume up and power at the same time a green droid with exclamation mark should appear navigate to wipe data using the volume keys if it fails try option 2
  2. Simultaneously press volume down and volume up and power also there should be pop up with 2 option 1 recover mode and 2 factory mode  mode  
  3. Use the volume up to chose recovery mode and like l said a paranoid green android lying down will appear now quickly navigate to wipe user data.

If a hard reset does not help then this here: http://www.satechhelp.co.za/11952/Flash-Download-Mobicel-Onyx-Firmware-Rom should work for you

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