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charging problem

in Phones and Tablets
by
0 votes
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Hie! I bought mobicel cherry tablet today at pep store. When they try to switch it on it refuse and they say it's battery flat. When I put the charger it's shows the battery and disappear it's still repeating it can you please assist

1 Answer

by (Professional) (364k points)
0 votes
Is the battery  removable,  if not u need to take it back.. ..or let it sleep on charge.  Or use a charge  with more power,  normally  tablet need chrgers with 2 amps out put,
0
by (Genius) (10.4m points)
moved by
Hi. If you have only attempted to charge the Mobicel Cherry tablet with the original charger, then you likely have a defect unit/tablet on hand which should be taken back with no hasitation. It seems like the battery is not installed properly or the software is corrupted.

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