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Below are steps to be followed to reload a the Alcatel Pixi 2 (4016x)'s main software if it is corrupted or the phone hangs on the logo or boot loops.

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by (Genius) (10.4m points)
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  1. Download and extract the SP Flash Tool from here.
  2. Order > Download and extract the Alcatel One Touch Pixi 2 (4016x) ROM or firmware from [here]
  3. Install the Mediatek VCOM drivers as per the tutorial here
  4. Launch the SP Flash Tool
  5. Click on 'Scatter loading' > browse through to extracted Alcatel One Touch Pixi 2 (4016x) ROM folder > and double click to load the .txt scatter file onto the SP Tool
  6. Remove the check mark next to 'preloader'
  7. Click on the Format tab > Auto format flash > Format flash (Except bootloader) > click Start > turn off the Alcatel One Touch Pixi 2 (4016x) and connect it via USB cable.
  8. You should so get a 'Format OK' message > Disconnect the phone
  9. Remove and replace the babttery
  10. Click the Download tab > click Download with a green arrow
  11. Connect the Alcatel One Touch Pixi 2 (4016x) to the computer via USB cable while off again. The download should take a bot longer - perhaps 10min. You get a Download OK message
  12. At you which stage you can disconnect the Alcatel One Touch Pixi 2 (4016x) and power is on and observe.

NOTE: We can flash the device for you remotely (over the internet) for R100 If you are not comfortable flashing the device yourself. Read more  here

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