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by (Genius) (10.4m points)
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Hi. Either only the 'system.img' or the entire main software will need to be reinstalled/reloaded. Assuming you attempted a hard reset with no evident success.
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by (User) (1.3k points)
Yes it was unsuccessful. Will reloading the firmware solve the problem? I realize that the firmware is now available.
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by (Genius) (10.4m points)
Yes reloading the firmware should be able to resolve the issue.

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