This offer the following benefits
1. It can reset a forgoten/unknown phone lock
2. It can correct firmware glitches causing the device to hang/freeze
NOTE: This erases every user data on the phone
Things you will need
1. Nokia PC Suite (downloaded and installed on to you computer)
http://www.softpedia.com/get/Mobile-Phone-Tools/Nokia/Nokia-PC-Suite.shtml
2. Phoenix Service Software (downloaded and installed on to you computer)
http://infolane.blogspot.com/2012/06/phoenix-nokia-flashing-service-software.html
3. Micro USB cable
4. Firmware files
http://all-bb5.blogspot.com/2013/10/nokia-e63-rm-437-flash-file-free.html (RM-437 - download all these and put them in one folder called: RM-437) - - - though downloading firmware files is by far better done by using the NaviFirm Plus software.
The Flashing procedure
1. Take the - RM-437 folder and put in the folder called called: Products - to locate it, go to:
C:\Program Files\Nokia\Phoenix\Products\
2. Run Phoenix Service Software
3. Click File > Open Products > select: RM-437
4. Click Flashing > Firmware Update > click on the [...] buttom
5. Select: RM-450 CRT APAC-S New... and click OK
6 Select: Dead phone USB Flashing
7. Click Refurbish and follow the instructions on the pop up window
8. The flashing begins and you should see the following on the progress window:
Loading secondary boot code: 14592 bytes
Secondary boot loaded
Below is the entire flashing log:
Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
Loading secondary boot code: 14592 bytes
Secondary boot loaded
Loading update server code: 1953281 bytes
Update server loaded
Asic CMT: Verifying communication to device...
Asic CMT: Verifying communication to device...
Error sending ADL_LDR_GET_MS_INFO_REQ
Error parsing MS info data. Attempting to continue flashing
Flashing SingleAsic device...
Asic CMT: Start programming 112133 KB...
Asic CMT: Erasing rm437_510.21.010_prd.c00
Asic CMT: Erasing area 1...
Asic CMT: Erasing area 2...
Asic CMT: Erasing area 3...
Asic CMT: Partitioning rm437_510.21.010_prd.c00
Asic CMT: Partitioning area 1...
Asic CMT: Erasing rm450_510.21.010_prd.v44
Asic CMT: Erasing area 1...
Asic CMT: Erasing rm437_510.21.010.43U
Asic CMT: Erasing sofie_erase_y_drive.fpsx
Asic CMT: Erasing area 1...
Asic CMT: Erasing RM437_ENO_008.07.45_100.71.952.a018.fpsx
Asic CMT: Programming rm437_510.21.010_prd.c00
Asic CMT: Programming 0%
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Asic CMT: Programming rm450_510.21.010_prd.v44
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Asic CMT: Programming rm437_510.21.010.43U
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Asic CMT: Programming RM437_ENO_008.07.45_100.71.952.a018.fpsx
Asic CMT: Programming 100%
Finished Flashing
Rebooting to RFS Mode
Asic CMT: Verifying communication to device...
Mobile device flashing completed.
Waiting for phone to boot up
Bootup successful
Verifying communication to product (before flash finalizing)
Communication verified
Product code changed
Doing factorysets
Factorysets complete
Loading default data to phone
Loading default data to phone
Getting Data Package
Reading product state
Starting backup/restore sub-procedure: data item pre-delay
data item pre-delay
data item pre-delay
Sub-procedure completed: Succeeded., result code: 0
Starting to backup/restore data item: ProductProfile, version: 1.0
Data Item backup/restore completed: Succeeded., result code: 0
Starting backup/restore sub-procedure: data item post-delay
data item post-delay
data item post-delay
Sub-procedure completed: Succeeded., result code: 0
Backup/restore result: 0 out of 1 items were not backed up
Default data loading complete
Stopping all operations, returning phone to default mode
All operations completed
Firmware updating succeeded.
AS SAID ABOVE, YOU ARE DONE AND CAN TURN ON THE PHONE