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in Mobicel Onyx by
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Model - ONYX

IMEI 1 :  351753070121933

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by Genius (34,235,140 points)
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Hi. Are you attempting to resolve a Privacy Protection Password or logo hang (phone hanging on the Smart Series screen) issue? Assuming you truly completed the reset steps - if yes, then you may need to have your phone's firmware or main software reloaded. The tutorial for that is here: if you would like to DIY. Otherwise, you will need to take it to you local phone repairs shop.

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