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The tablet will not switch off, says powered by android

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by (Genius) (21.7m points)
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Hello, Use a paper clip or any thing related to press  the pinhole reset button, this button is either located at the back or sides of your tablet. Your tab should restart after pressing this button, if it does not pass the logo still' then it means your tablet's firmware is corrupt' you need to reload it. What is the model number of your tablet please reply below.

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