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need help with hard reset of voacom kicka

in Vodafone Smart Kicka
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my Vodacom kicka is locked and I forgot the password..tried to hard reset but the phone just goes to the android logo then switches on again..dont want to give me the android recovery menu(pressing volume up and power button together for 5mins did not get me to recovery menu)..what else can I do??throwing it away seems to be the only option

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by (Genius) (21.7m points)
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Hello' Please make sure to follow the instructions here http://www.satechhelp.co.za/479/Hardreset-Vodafone-Vf685

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by (Genius) (10.4m points)
If the above suggestion does not work, you can always reset the VF685 using the SP Flash Tool from a computer if you have access to one. Taking it to your local phone repairs shop is yet another valid option.

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