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sinotec m1015 wont switch on

in Sinotec M1015
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Good day.
my daughter has a m1015 and the tablet now want switch on.
I have tried holding power and volume up/down and no success.
what are the next steps to follow in trying to resolve this issue?
in a previous chat I noticed the power and volume buttons and then when user could not come right was requested to do live chat and no further information available.

thank you

1 Answer

by (Genius) (21.7m points)
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Best answer
Hello' Do you have access to a computer?
0
by
Thank you.
Tried and nothing happens.
0
by (Genius) (21.7m points)
Are you out of warranty coverage? because now we need to open the tablet, cut the battery cable and try jump starting the tablet.
0
by
I will need to double check the warrantee.
How long would it take?
Cost?
Would the above be covered by warrantee?
0
by (Genius) (21.7m points)
If is not water damage or any other physical damage then yes.
The warranty period is 12 months from the date of sale.
0
by
Thank you.
Will look for warrantee

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