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Good day.
my daughter has a m1015 and the tablet now want switch on.
I have tried holding power and volume up/down and no success.
what are the next steps to follow in trying to resolve this issue?
in a previous chat I noticed the power and volume buttons and then when user could not come right was requested to do live chat and no further information available.

thank you
in Sinotec M1015 by
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Hello' Do you have access to a computer?
by (Genius) (19.7m points)
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Thank you.
Tried and nothing happens.
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Are you out of warranty coverage? because now we need to open the tablet, cut the battery cable and try jump starting the tablet.
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I will need to double check the warrantee.
How long would it take?
Would the above be covered by warrantee?
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If is not water damage or any other physical damage then yes.
The warranty period is 12 months from the date of sale.
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Thank you.
Will look for warrantee

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