Welcome SA Tech Help.

Nokia Lumia 630 blue screen with sad smile face

in Phones and Tablets
by (Professional) (462k points)
+1 vote

Like most if not all of the members of the Lumia series, the Nokia Lumia 630 will at times go on only to halt at a blue screen of death with a sad smile-face. The Lumia 630 may get stuck at this blue screen with a sad smile-face due to a system glitch. This glitchy issue can normally be corrected through a hard reset. It is only unfortunate that a hard reset will normally delete all user data stored on the device model's internal memory. Please see the solution on the answer section below.

1 Answer

by (Genius) (21.7m points)
0 votes
Best answer

To perform a hard reset on your Nokia Lumia 630 and there by correct the blue screen of death (with a sad smile-face), do the following:

  1. Turn the Nokia Lumia 630 off
  2. Press and hold  the Volume Down key and connect your charger or USB cable (while the Vol Down key is held) until a white exclamation mark is displayed on the screen
  3. Now press the following key in order to confirm the reset - Vol Up, Vol Down, Power & Vol Down again. 
  4. The reset then commences indicated by two white gears rolling...
  5. Wait until rolling is done, followed by a complete restart - then follow the on-screen instructions to complete the reset...

After it all, the Nokia Lumai 630 should then start up like normal with no sad face,

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.