Me too I have this phone that called mobi wire halona so it is not it is not working and when do you do to see what what does it done and I was I think it will work and when I check in doesn't then I've learnt one thing like they have shown me that you must hold power key and volume so I've tried it but it doesn't work so please help me as a customer I want to reboot it please help me or contact me in 08 2 567 40 56 or on 07654 901 99 yeah or on 0 7 2 68014 55 I will appreciate your help