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my phone don't want to go on i don't know what is wrong with it so can u help me please

1 Answer

by (Genius) (21.7m points)
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Best answer

Hello. It could be battery drainage:

  1. Remove the battery.
  2. Connect the phone a charger without the battery.
  3. Press and hold the power button for 15 seconds.
  4. Put the battery back, let the phone charge for 5 minutes.
  5. Turn it on.
  6. Reply here for further assistance. 
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