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by (Genius) (21.7m points)
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Hello. Please see how to reset this PIN here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa if that does not help then you will need to hard reset your phone to default see instructions here http://www.satechhelp.co.za/1461/Fogot-Password-Samsung-Galaxy-Grand-Neo-Plus Please NOTE that performing a hard reset on your phone will permanently delete everything stored in phone's memory.

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