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any solution now?

in PLUS 4 SMART TOUCH
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I am trying to fix a friends phone with this exact same problem, is there any solution now ? The android laying on its back with an exclamation mark and nothing is working, please help , my friend needs his phone.

1 Answer

by (Genius) (10.4m points)
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Hi. We have not heard of the exact fix for this. A brother contended that he has been able to fix quite a number of this models with the same issue through a hard reset. He contended that it required timing. We have tried a firmware reload on devices with this issue with no success though and hence cannot assert much to the said brother's possible fix.
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I have tried that does not work either, will try again now
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by (Genius) (21.7m points)
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it froze on the plus 4 activation screen? should i try again?
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by (Genius) (21.7m points)
Yes try again but this time give it a minute. Some android phones takes up to 1 minute to show the recovery mode.
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by (Genius) (10.4m points)
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on 5 minutes now still no menu :(
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thanks anyway guys.

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