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Hello Claudia. You can follow the instructions on this link http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa to reset the pin or perform a hard reset http://www.satechhelp.co.za/4971/Common-Hard-Reset-Steps-Android-Powered-Devices on your phone and loose all data stored in phone memory. 

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