Welcome SA Tech Help.

1 Answer

by (Genius) (21.7m points)
edited by
0 votes
Best answer
  1. Turn off the windows device
  2. Press and hold both the Volume down button and the Camera button
  3. Press and hold the power button (while the Volume down and Camera button are still held down)
  4. Release the power button when the phone vibrate (but continue holding the other two)
  5. Release them after the device has reboot and the reset should be complete


  1. Press and hold the Volume Down button and press the Power button.
  2. Release the Power button as soon as the Windows logo appears on your screen, but keep the Volume Down button pressed until you see a white exclamation.
  3. Press the following button in the sequence : Volume Up > Volume Down > Power > Volume Down.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.