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retrieve password

in Mobicel Vivo
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Mobicel vivo

1 Answer

by (Expert) (146k points)
edited by
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Best answer
  1. Turn the Mobicel VIVO off
  2. Press and hold both Volume down and the Power button until you see a triangle with an exclamation mark
  3. Then click the Volume Up to display the recovery menu
  4. Scroll down to Wipe data/factory reset using the Volume down key
  5. Confirm the selection using the power button.
  6. Scroll down to Yes - delete all user data
  7. Confirm with the power button
  8. Wait until the Wiping is completed
  9. Click the power button to reboot
  10. Let us know if further assistance is needed.
by (Genius) (21.7m points)

Hello. Before you follow the instructions on the link above make sure you know the Google account username and password currently synced with the phone or you might need to flash the phone.

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