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hi i bought my mobicel  cherry 2 weeks ago it does't want to charge at all what could be the problem

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by (Expert) (146k points)
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Check your charger sir if the charger is right then must be a factory fault or battery drainage try this: Remove the battery, connect the phone to a charger without the battery, press and hold the power button for at least 20 seconds, Put the battery while the phone is connected to the charger and let the phone charge for 5 minutes. kindly feedback us the results using the reply button below.

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