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Alcatel 4007x freeze and auto restart.

in Alcatel
0 votes
My Alcatel 4007x is auto restart.

When off you see its charging.

When power on it shows logo and auto restarts or freeze on logo.

Cant get into recovery mode.

Please help.

1 Answer

by (Genius) (10.4m points)
0 votes
Please try the method here http://www.satechhelp.co.za/389/alcatel-ot-4007x-hard-reset-w to try and access the recovery mode and from there go for the "Wipe cache partition" option instead and then retry powering it on and observe. It may be necessary to hard reset the OT 4007X. as per the same tutorial should wiping cache be to no avail. Kindly comment with any other needed help.
by (Genius) (22.5m points)
moved by
Your phone must be on offmode to access recovery mode, then press and hold the volume up + the power button untill phone vibrates or light up. Use the volume buttons to move the highlighter, use the power button to confirm.

I've also  notice that installing a lot of apps on internal storage couses an android phone to freeze, slow or malfunctioning of apps. Be advised to close or exit an app when done using it, you can clear recent running apps by press an hold the home button for few second and then touch "clear recent application". You must also uninstall apps that your not using free up some internal storage. I hope this helps.

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